About Lost in HCM

About Lost in HCM: the business partner for foreign engineers landing in Vietnam

Lost in HCM is named for the foreign engineer who steps off the plane in Ho Chi Minh City with a factory to open, a parent-company equipment list, and no idea where to find a calibrated oscilloscope, a torque tester or a supplier who can issue a VAT e-invoice. We built the company to be the first phone call that person makes.

Named for the foreign engineer who lands in Ho Chi Minh City with a factory to open.
Named for the foreign engineer who lands in Ho Chi Minh City with a factory to open.

Why “Lost in HCM”

Every FDI project in Vietnam starts with someone who is temporarily lost — not geographically, but operationally. The plant-setup manager from Osaka, the test engineer from Suwon, the procurement lead from Munich or Austin: each arrives with a deadline and discovers that the equipment they need is six to twelve weeks away, that finance will only reimburse costs with a Vietnamese e-invoice, and that the auditor wants certificates in a language they can read. Our name is a promise that we have seen this before and know the way through.

Mission

To make equipping and running a factory, lab or office in Vietnam as straightforward for a foreign-invested company as it would be at home: the right instruments and tools, delivered calibrated, documented correctly, in the language your team works in — whether you rent for a week or equip an entire site.

What we do

  • Rent test equipment. Oscilloscopes, spectrum and signal analyzers, signal generators, network analyzers, power supplies, multimeters, thermal cameras and calibrators from Keysight, Tektronix, Rohde & Schwarz, Fluke and Rigol — by the week or month, with certificates. Rental
  • Sell world brands. New instruments from the same manufacturers plus Snap-on and CDI torque tools and tool storage from our own stock, with CO/CQ and warranty valid in Vietnam. Shop
  • Settle your team. Serviced apartments and houses near the office or the industrial park, viewed, negotiated and contracted to the company where possible. Apartment & house rental
  • Grow in the market. POSM printing, exhibition and event support and market analysis, done locally in your language. Business services
  • Equip FDI sites. Factory setup checklists, metrology-lab fit-out, EHS instruments, tool control, torque programs and a plain-language guide to importing and invoicing in Vietnam. FDI solutions

How we work

  • Answer within one business day with a rent / buy recommendation, not just a price.
  • Paperwork done right the first time: VAT e-invoice to your tax code, CO/CQ, HS codes for your broker, bilingual delivery notes.
  • Calibrated means calibrated: every rental unit ships with a valid certificate; accredited certificates on request.
  • Your language: Vietnamese and English on every job; Japanese-friendly support for scoping and documents; Korean summaries on request.

Where we serve

Based in Ho Chi Minh City with next-business-day delivery across the southern industrial belt — VSIP, Binh Duong, Dong Nai, Amata — and a 48-hour service to Bac Ninh, Hai Phong and Hanoi. Every province in Vietnam by express courier.

Who we serve

Japanese, Korean, Taiwanese, Singaporean, European and US manufacturers in electronics and EMS, semiconductor packaging, automotive and EV, aerospace, defense, oil and gas, power and renewable energy — and the Vietnamese suppliers who serve them. Industries

Company details

Trading name Lost in HCM
Legal entity Lost in HCM
Tax code
Address Ho Chi Minh City, Vietnam, Vietnam
Phone / Zalo 0902 327 669
Email Zalo / WhatsApp 0902 327 669
Hours Monday–Friday 08:00–17:30 (GMT+7); emergency rental line on Saturdays

FAQ — about Lost in HCM

Are you a distributor, a rental company or a service provider?

All three, in the order you need them: we rent from our own stock, sell new instruments and tools — under one contract and one VAT e-invoice.

Do you work with companies that have not yet registered a Vietnamese entity?

Yes. We scope and quote to the parent company in USD and switch to the Vietnamese entity’s tax code for contracts and e-invoices once it exists.

Which languages does your team speak?

Vietnamese and English on every job; Japanese-friendly support for scoping calls and documents; Korean and Japanese certificate summaries on request.

Are rental instruments calibrated?

Landing in Vietnam with equipment to sort out?

Call, message or send your list. One business day to a plan.

Talk to an FDI equipment advisor Request rental quote · 0902 327 669