Company knowledge assistants
Help staff find approved product information, procedures and internal guidance, with source references where available and a clear response when evidence is missing.
Lost in HCM · Business services
AI Agents for Companies
Give your team an AI assistant that can find company knowledge, prepare work and use approved tools. Lost in HCM helps define, build and evaluate AI agents for specific business roles.
Built around your business
An agent can support a goal across several steps: find relevant documents, assemble an answer, prepare a draft and request approval for the next action. We start with a focused role and a defined knowledge set, then agree what the agent may access, what it may do and when a person must take over.
Suitable for companies that need repeatable support around internal knowledge, product catalogs, service enquiries or multi-step administrative work.
What we can help with
Sales & customer-support assistants
Prepare product answers, enquiry summaries and reply drafts using agreed business information. Route exceptions and customer commitments to staff for review.
Task assistants with tools
Connect approved tools to prepare records, reports or follow-up tasks within defined permissions and approval rules.
What you receive
- An agent specification covering purpose, knowledge sources, tools and access boundaries.
- A working pilot with representative tasks and an evaluation set.
- Approval and escalation rules, operating guidance and a plan for updates and monitoring.
How we work
- Select a role and define the questions or tasks the assistant should handle.
- Prepare approved knowledge, permissions and examples of acceptable answers and actions.
- Build, evaluate and refine the pilot before an agreed rollout and staff handover.
Scope, timeline, implementation fees and third-party software or data costs are defined in the proposal. Work starts after the scope and terms are agreed.
Frequently asked questions
Is an AI agent the same as a chatbot?
A chatbot mainly exchanges messages. An agent may also use tools and complete several steps toward a task, within the scope and permissions you define.
Can it make decisions without approval?
We agree the permitted actions for each use case. Actions involving customer commitments, sensitive records or business changes can require human approval.
Will the agent always be correct?
No. AI can produce errors. We use representative evaluations, source checks, escalation paths and human review appropriate to the workflow.
Plan Your Company AI Agent
Tell us the role, common tasks, knowledge sources, existing tools and who will review the agent’s work.
