Enquiry & sales operations
Capture form or email enquiries, classify requests, create draft responses and route follow-up tasks to the right team.
Lost in HCM · Business services
AI Process Automation for Businesses
Reduce repetitive work and keep information moving between your business tools. Lost in HCM designs AI-assisted workflows around your processes, with clear rules, review points and accountable owners.
Built around your business
Start with a process your team already repeats: collecting enquiries, preparing reports, sorting documents or updating records. We map the steps, identify where rules-based automation is sufficient and use AI where reading, classification or drafting can help. The aim is a workflow your team can operate and maintain.
Useful for sales support, customer service, administration, procurement and reporting teams with recurring tasks and accessible data.
What we can help with
Documents & information processing
Extract agreed fields from documents, organize records and prepare summaries for review before information enters business systems.
Reporting & operational updates
Bring selected data together, prepare recurring report drafts and flag missing inputs or exceptions for a responsible person.
What you receive
- A process map with triggers, data inputs, owners and exception handling.
- An agreed pilot workflow, integrations and review checkpoints.
- Test scenarios, operating instructions, monitoring and handover training.
How we work
- Choose one process and share sample inputs, current tools and expected outputs.
- We agree the pilot, success measures, permissions and ongoing software costs.
- Build and test with representative examples, then launch the approved workflow and train the owner.
Scope, timeline, implementation fees and third-party software or data costs are defined in the proposal. Work starts after the scope and terms are agreed.
Frequently asked questions
Does every automation need AI?
No. Predictable steps often work best with standard rules. AI is added where it helps interpret or draft information, with checks suited to the task.
Can you connect existing systems?
We assess the available APIs, connectors, account permissions and data formats first. Supported integrations are defined in the proposal.
What happens when a workflow fails?
The design includes agreed error handling, alerts, retry rules and a manual path. Monitoring and ongoing support are scoped separately.
Discuss an Automation Pilot
Describe one repetitive process, the tools involved, approximate volume and the outcome your team needs.
